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Lifetime Maintenance & Warranty Support for EVSE
We help to Maximize Your EV Charging Investment and pave the way for an electrified future facility for you.
Preventive Maintenance Plans
EVSmartCloud provides life-time support to maintain the health and efficiency of your entire EV charging network. We offer a a wide range of customized support tailored to suit your facility's specific needs to keep you always be prepared for the unforeseen issues and circumstances and ensure that facility has maximum uptime.
Plan Name | Basic Plan | Standard Plan | Premium Plan |
|---|---|---|---|
Planned Maintainance Cycle (per year) | 1 | 2 | 3 |
Additional maintainance visits (on request) | Yes | Yes | Yes |
Breakdown Maintainance visits (free per year) | - | 1 | 2 |
Guaranted Response time | 24-36 | 12-24 | 8-12 |
Taining Program | At hourly rates | One free training per year and later at hourly rates | Two free trainings per year and later at hourly rates |
Spare Parts coordination and supply | Yes | Yes | Yes |
Parts inventory management | - | Yes | Yes |
Part Replacement visits (per year)* | - | 1 | 2 |
Dedicated Asset service and maintainance tracking | - | Yes | Yes |
EV Charger Commisioning (as per location) | Fixed price | Included | Included |
Dedicated toll-free 24/7/365 service center | - | Yes | Yes |
Dedicated Service & Maintainance Co-ordinator | - | - | Yes |
Discount on Non-EV Charger requests | 5% | 10% | 15% |
Maintenance Plans
* as per aging or out of warranty replacements
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